Tarush Kumar
IT Sales & Service Manager · AI Product Builder
Profile
IT sales and service manager with 6+ years of hands-on experience in computer repair, technical support and backend operations. Most recently at HP World, managed sales, service and billing on Tally while bringing strong laptop and desktop repair expertise. Works with AI to turn ideas into real websites and web apps, using Claude AI, VS Code and vibe coding. Leads teams, resolves complex technical issues and delivers dependable customer service.
- 6+ Years
- Hands-on IT experience
- 1 Year
- Store Manager, HP World
- 99%
- Backend data accuracy
Experience
Store Manager
Nov 2025 – Oct 2026HP World, Dehradun
- Managed day-to-day sales, service and billing operations.
- Sold HP laptops and desktops by matching products to customer needs.
- Generated customer invoices and maintained billing records in Tally.
- Oversaw after-sales service, from logging customer issues to resolution.
- Diagnosed and repaired laptop and desktop hardware and software faults.
Backend Executive & IT Support Specialist
Mar – Jul 2025QDIGI Services Pvt Ltd · Samsung Service
- Maintained 99% data accuracy across backend records and data updates.
- Managed the Samsung GSPN portal as a dedicated backend responsibility.
- Provided IT support, diagnosing and fixing software issues.
- Assisted with laptop repairs and hardware troubleshooting.
- Helped the team resolve technical issues and improve workflow efficiency.
Tech Support & System Specialist
2019 – 2024Xpert Communication
- Resolved software and hardware issues on computers and laptops.
- Provided technical support and troubleshooting to keep systems stable.
- Handled routine maintenance and complex problem-solving for clients.
- Built and configured computer systems for optimal performance.
AI Product Builder
OngoingSelf-taught · Personal projects
- Work with AI to turn ideas into live websites and web apps.
- Self-taught: design, build and launch with Claude AI, VS Code and vibe coding.
- Connect and manage sites, and track work with analytics.
Websites I've built
- aucstore.inWeb app
- tarushkumar.inPortfolio
- xpertitservices.inBusiness site
- aucinvoice.comBilling app